What You Can Expect From Our House Clearance Staff

What You Can Expect From Our House Clearance Staff

When you appoint Nationwide House Clearance to carry out a property clearance we guarantee that each and every member of our house clearance staff will not only be fully uniformed, but also fully insured and fully trained in ‘The Nationwide House Clearance Way.’

Nationwide House Clearance Staff Booklet
The Nationwide House Clearance Staff Policy Booklet

Each year our staff are handed a company policy booklet which is kind of like a ‘House Clearance Code Of Conduct.’ This booklet outlines not only what we as a company expect from our staff, what staff should expect from us as a company, but more importantly what you the customer should also expect from themselves as individuals and us as a company.

This booklet is designed to help maintain high standards of service and to ensure that our staff are always aware of what is expected of them at all times. We understand that in most cases when we are appointed to carry out a property clearance someone will have sadly passed away.

A house clearance is an emotional, stressful and often overwhelming experience. Nationwide and our staff aim to make the whole process as simple as possible and to also make it as stress free as possible.

We pride ourselves on being punctual and on time for all appointments. Be it an appointment to clear a property or to view a property in order to provide a quote.

Our staff are aware that most customers will have traveled far or will have taken a day off work to facilitate a house clearance. Therefore it is our aim at all times to get to the property on time. Sometimes, however due to traffic and adverse weather conditions for example, this isn’t always possible.

If we feel we may be late, we will always notify you and give you an estimated time of arrival. 99% of the time though we are never late and always on time.

When our staff turn up to carry out the clearance you will be greeted by 3 fully uniformed, insured, licenced, highly trained and skilled individuals who will show you, the property and its contents with utmost respect throughout the whole process and at all times.

Our house clearance staff:

  • Are fully uniformed
  • Are fully licenced
  • Are fully insured
  • Are all CRB checked
  • Are all trained in ‘The Nationwide House Clearance Way’
  • Are punctual, professional & respectful at all times
  • Are always equipped with the right tools & PPE
  • Are all fully employed by us – we do not sub-contract
  • Are all paid more than the national minimum wage
  • Are all fluent in English

Nationwide House Clearance Staff
A member of our staff at the recycling centre, recycling green waste.

Nationwide House Clearance Staff
Two members of our staff loading the van.

Nationwide House Clearance Staff
Several members of our staff posing for a photo in their PPE following the successful clearance of a verminous & cluttered property

What our customers think about our staff

“I have to compliment your men who did a brilliant job for me today clearing my late aunt’s cluttered house. What would of taken us weeks to do took your men just one day. They were not put off by the conditions or the severity of the clutter. They were well humoured, extremely friendly, very polite and generally nice guys. They are a credit to your firm.” Mr Wicks- Salford, Greater Manchester

“Thankyou for clearing my father’s property today. Your men worked ever so hard and helped me load my car with a few heavy boxes. They also swept out the garage for me and checked the loft to see if anything was up there. They were brilliant all day and I was really pleased with how quick they had the property cleared. Many thanks and all the best!” David Somerfield – Newcastle, Northumberland

“Your men were on time, polite, hard working and made removing furniture look easy. I didn’t think they would get everything away in the one van load, but they expertly packed their van to make sure. I cannot praise them enough, they were tremendous all afternoon.” Peter Morrison – Blackpool, Lancashire

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